Scroll Top

Terms of use/cancellation:

The amount of the reservation will be charged to your credit card. The payment is non-refundable. The client will have to pay the total price in advance and will have to pay the first night if they cancel after making the reservation 15 days before the day of entry.

For cancellations made 15 days before the stay, 100% of the reservation will be paid.

All reservations must be guaranteed with a credit card. No reservation will be confirmed until all details of the guarantee credit card have been supplied.

Since the World Health Organization declared COVID-19 a global pandemic, we cannot apply the Force Majeure Policy to cancellations related to the coronavirus and its consequences, since they are no longer considered an unforeseen or unexpected circumstance. Remember to read the cancellation policy carefully.

Children and extra beds:

  • One child between 0 to 3 years old is charged € 10 per night when using existing beds.
  • Extra bed: €15 per person and night.
  • Cot: €15 per night with a maximum of €60 per stay.
  • The maximum number of cots and extra beds depends on the room you choose. Check the maximum capacity of the room you have selected.
  • All cots and extra beds are subject to availability.

Guests over 16 years of age must provide a photo of their ID before arrival.

Rates are calculated by room type and number of guests (including babies and children). It is essential to provide this information when making the reservation. In case that the number of guests does not coincide with the one provided and we do not have the possibility to switch your stay to another room, we will reserve the right to cancel the reservation.

Early Check In and Late Check Out will be given as long as the establishment has the necessary availability, otherwise the entry and exit times will be respected.

In case of Early Check In, if it is between 12pm until 4pm, 50% of the rate will be charged.

Late Check Out is until 6:00 p.m, then 50% of the rate will be charged. After 6:00 p.m. the full rate will be charged.

In case of Late Check Out without prior authorization from the establishment, €20 per hour will be charged.

Smoking is prohibited in the rooms. Otherwise, a cleaning and deodorization fee of € 150 will be applied to the guarantee credit card during the stay or after check out without exceptions or prior notice. Smoking is only allowed on the terraces.

In case of any damage or that the room is not in correct cleaning conditions, the amount corresponding to the repair of the damage and/or a cleaning bonus will be charged on the guarantee credit card.

Inform the arrival time if your arrival is scheduled after 8:00 p.m. It will be considered a no-show if the guest does not show up 24 hours after the check-in time of the reserved date. The accommodation reserves the right to occupy the room.

Pets are not allowed. Parties and loud music are totally forbidden.

From 23:00 PM to 09:00 AM the rest time rules must be respected.

The loss of keys costs €30.

Taxes and service charges: 10% VAT included. Municipal tax not applicable.

The establishment reserves the right to modify these rates without prior notice.

You can use the link that appears in the confirmation email to cancel the reservation.

Supplements are not automatically calculated in the total amount and must be paid separately during the stay.

The client is responsible for the objects and personal property that they deposit in the room during their stay.

Once a reservation is made, it is considered as acceptance of terms and conditions by the guest.

Si continuas utilizando este sitio aceptas el uso de cookies. Más información

Los ajustes de cookies de esta web están configurados para "permitir cookies" y así ofrecerte la mejor experiencia de navegación posible. Si sigues utilizando esta web sin cambiar tus ajustes de cookies o haces clic en "Aceptar" estarás dando tu consentimiento a esto.